List of active policies

Name	Type	User consent
Moodle's Privacy Notice	Site policy	All users
Moodle's Cookies Policy	Site policy	All users
MoodleCloud Terms of Service	Site policy	All users
SolePath / Academy of Inner Wisdom Terms and Conditions	Site policy	All users
Academy of Inner Wisdom Privacy Protection Policy	Site policy	All users
Academy of Inner Wisdom Refund Policy	Site policy	All users
Academy of Inner Wisdom Code of Conduct	Site policy	All users

Moodle's Privacy Notice

Summary

Full policy

Please refer to the full Moodle's Privacy Notice on moodle.com.

Moodle's Cookies Policy

Summary

Full policy

Please refer to the full Moodle's Cookie Policy on moodle.com.

MoodleCloud Terms of Service

Summary

You must not post, upload, publish, submit or transmit any content that:

infringes, misappropriates or violates any third party intellectual property rights, publicity rights or privacy laws;
is fraudulent, false, misleading or deceptive;
denigrates Moodle or the MoodleCloud Services;
violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability;
is defamatory, obscene, pornographic, vulgar, offensive, promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group;
is violent or threatening or promotes violence or actions that are threatening to any other person; or
promotes illegal or harmful activities or substances.

Full policy

MOODLECLOUD TERMS OF SERVICE

These Terms of Service (“Terms”) are between Moodle Pty Ltd (ABN 55 116 513 636) (referred to as “Moodle”, “We”, “Us” and “Our”) and the individual, organisation or other entity agreeing to these Terms (referred to as “You” or “Your”), collectively referred to as the Parties or each a Party. These Terms govern the access and use of the cloud hosting services via Our websites including moodlecloud.com (“MoodleCloud Services” or “Website”).

ACCEPTANCE
1. By signing up to access and use the MoodleCloud Services You agree to these Terms. If You do not agree to these Terms, You should notify Us and cease accessing the MoodleCloud Services immediately. If You are agreeing to these Terms on behalf of an organisation, You represent and warrant that You have the power and authority to enter into and bind such organisation.
2. You acknowledge and agree that, as between Us and You, You are responsible for the acts or omissions of all persons accessing the MoodleCloud Services upon Your authority or permission (“Users”). You must ensure all Users accessing the MoodleCloud Services do so in accordance with these Terms.
3. These Terms are subject to amendment from time to time. Any Amendments made will be published at moodlecloud.com and We will notify You of the same. You will be treated as having consented to the amended terms by continuing to access or use the MoodleCloud Services 28 days after the date of any such notice unless otherwise specified to You.
OTHER TERMS AND CONDITIONS
1. These Terms complement and hereby incorporate Our Privacy Notice, Cookies Policy and our Data Processing Agreement as set out on Our website at https://moodle.com/privacy-notice/.
2. Your Users must agree to our Terms of Service and the policies outlined in 2.1.
3. You may choose to use Third Party Products (defined below) offered with the MoodleCloud Services and their terms of service may apply to You.
SERVICES
1. Users can access and use MoodleCloud Services via the Website on any supporting computer, mobile, tablet or other device (“Device”). We only provide support to Users accessing the MoodleCloud Services via our recommended browsers.
2. You can access and use MoodleCloud Services for a 28 day free trial or obtain additional features and functionalities, by purchasing a MoodleCloud Services package (Paid Package Service) and pay the applicable fees (Fees) for the specific plan period as set out on the Website. If You choose to include third party products and services that provide additional features or functionalities (Third Party Products) there may be additional fees as set out on the Website.
3. To obtain access and use the MoodleCloud Services, You must complete the signup form to Moodle’s satisfaction and pay the requisite Fees.
4. As part of Your MoodleCloud Services You can: (a) manage billing and amend the MoodleCloud Services required; (b) purchase Third Party Products; (c) delete or export Your MoodleCloud site(s); (d) view User and storage space use; and (e) contact Moodle Partners to obtain their services. You may assign and grant Users access to Your MoodleCloud site(s) and administer such Users and their capabilities in Your site.
5. Your MoodleCloud site will be allocated a limited number of Users and a limited amount of storage space as set out on the Website subject to your chosen plan.
6. If You have a “Free Forever” service, We will cease providing the MoodleCloud Services and delete Your MoodleCloud Site if Your MoodleCloud account is inactive for 14 days.
7. Although We endeavour to ensure Third Party Products are maintained and updated on a regular basis, Moodle disclaims all responsibility and liability for the quality, reliability or failure of any Third Party Products.
DATA
1. Account information, including Personal Information or content (Data) that You or Users upload or submit to Your MoodleCloud site(s) may be processed and stored on servers outside Your country.
2. We will not use, disclose or reference any Data except for support and training purposes in accordance with these Terms or as required for Us to provide or improve the MoodleCloud Services.
3. You represent and warrant that:
  1. any and all Data You upload or submit via the MoodleCloud Services is Your sole and exclusive property; or
  2. You have secured any and all authorisation and rights to use such Data as applicable under relevant laws.
4. You grant Moodle a licence to use, copy, transmit, store, process and back-up your Data, account information, Intellectual Property Rights and other related information:
  1. for the provision of MoodleCloud Services to You and Your Users and the performance of Our obligations under these Terms; and
  2. for research and development as required for the improvement of MoodleCloud Services.
5. It is Your responsibility to maintain copies of all Data which You and a User uploads or submits via the MoodleCloud Services. We will use reasonable industry standards and procedures to prevent Data loss. However, as We utilise third party cloud-based services, We do not guarantee no loss of Data.
6. If You purchase any Third Party Products, You acknowledge that We may allow such third parties to access any inputted Data as required for the interoperation of the Third Party Products to the MoodleCloud Services. We are not responsible for any disclosure, modification or deletion of Data resulting from any access by such third parties.
7. You acknowledge and agree that:
  1. We are not responsible for any corruption or loss of any Data; and
  2. b. You are responsible for complying with all laws and regulations regarding the use and disclosure of Your Data including but not limited to the EU’s General Data Protection Regulation 2016/679, UK General Data Protection Regulation, the California Consumer Privacy Act 2018, the Australian Privacy Act 1988 (Cth), or other requirements under any corresponding foreign domestic law (“Privacy Laws”).
8. We will use and maintain reasonable security systems for the transmission of Data, consisting of encryption and firewall technologies that are generally used in the cloud services sector to provide security for the transmission of such information over the Internet.
AVAILABILITY MOODLECLOUD SERVICES
1. We do not warrant that access to the MoodleCloud Services or Your Data will be available without interruption and at times such access may be unavailable due to maintenance or other development activity. You can check Our service level by accessing Our status page.
2. Where possible, We will provide notice to You and the Users of any maintenance or development activity in advance via email and on our Website.
SUPPORT
1. We may provide limited technical support to You as set out on the Website and we will endeavour to respond to a support request within a reasonable period of time.
2. We may refer You to a Moodle Certified Partner if You require specific, customised support. This may incur a support services fee.
PAYMENT
1. You agree to pay the requisite Fees upfront by way of credit card or PayPal to enable You to access and use the MoodleCloud Services.
2. If You choose a Third Party Product and there are Fees are payable, You agree to pay the Third Party’s Fees upfront or as required to enable You to access and use the Third Party Product.
3. You agree that We will automatically debit Your PayPal account or credit card to renew Your MoodleCloud Services unless You notify Moodle of Your cancelation of the MoodleCloud Services in writing with at least 30 days notice.
4. Payment is due on the date of the invoice. If Your nominated payment method is declined We will notify You and automatically retry for up to 10 days. If payment has not been made within 10 days, Your MoodleCloud Services including MoodleCloud Sites may be suspended until payment is made or alternatively Your site may be deleted at Moodle’s sole discretion.
5. Unless otherwise stated, all amounts are exclusive of Value Added Tax (VAT) or Goods and Services Tax (GST). VAT or GST will be specified and charged where applicable.
CANCELLATION OF MOODLECLOUD SERVICES
1. You may cancel Your MoodleCloud Services at any time. If You cancel Your MoodleCloud Services or Third Party Products, Your access will be terminated at the end of the current billing cycle, and automatic payments will cease at the end of Your current payment period.
2. It is Your responsibility to retrieve all relevant Data from Your MoodleCloud Site(s) prior to termination.
3. We may terminate the MoodleCloud Services immediately, at Our sole discretion, if:
  1. You breach any of these Terms not capable of remedy or You do not remedy a breach capable of remedy within 7 days of receiving notice to do so;
  2. We consider that the request for MoodleCloud Services is or was inappropriate, improper or unlawful;
  3. We believe You are insolvent or unable to pay Your debts as they fall due; or
  4. due to a Force Majeure event in accordance with clause 24.
4. On termination of the MoodleCloud Services, We may retain certain Data as required by law or regulation.
REFUND POLICY
1. Subject to Your rights under the Australian Consumer Law, We may provide You with a refund of any Fees on a case-by-case basis and solely at Our discretion, including if the MoodleCloud Services are unavailable for an unreasonable period of time.
2. Any cancellation, exchange or refund of a payment relating to a Third Party Product is strictly a matter between You and the relevant third party.
USER OBLIGATIONS
1. You warrant that all information provided to Moodle is true, accurate and complete.
2. You acknowledge and agree You are responsible for how the Users use the MoodleCloud Services and that:
  1. You and each User uses the MoodleCloud Services at Your own risk;
  2. all usernames and passwords required to access the MoodleCloud Services are kept secure and confidential;
  3. if there is any unauthorised use of Your password or any other breach of security, You will immediately notify Moodle of such activity;
  4. the accessibility and reliability of the MoodleCloud Services is dependent upon Your and each User's choice of web-browser, internet connection, Device, Device operating system other hardware and their settings;
  5. it is Your responsibility to determine that the MoodleCloud Services meet Your needs and Your business and are suitable for the purposes for which the MoodleCloud Services are used;
  6. You are responsible for obtaining any consents, licences, permits and permissions from other parties as required for the MoodleCloud Services to be provided including content within Your MoodleCloud Site, at Your cost, and for providing Us with the necessary consents, licences and permissions upon request; and
  7. You will cooperate with Us and provide Us, as reasonably requested by Us from time to time, with information about Your Device and/or access to Your Data as is reasonably necessary to enable Us to perform the MoodleCloud Services and comply with these requests in a timely manner.
3. You acknowledge and agree that:
  1. each User is authorised to use the MoodleCloud Services and access or input any Data into the MoodleCloud Site or provide such Data to Us as required for the MoodleCloud Services;
  2. You will procure each User to use the MoodleCloud Services in a lawful manner and in accordance with these Terms; and
  3. MoodleCloud Services may include Third Party Products and services. Your use of MoodleCloud Services may be subject to additional terms with such Third Parties. Where You use a Third Party Product, any such terms are solely between You and the third party.
4. We are not responsible to any person or entity other than You and nothing in these Terms confers, or purports to confer, a benefit on any other person or entity. If You use the MoodleCloud Services on behalf of or for the benefit of any third party, You agree that:
  1. You are responsible for ensuring that You have the right to do so;
  2. We do not warrant the fitness for purpose or suitability of the MoodleCloud Services for such third party's purposes and third parties may not rely on Moodle for any purpose;
  3. You are responsible for authorising any person who is given access to Your Data, and You agree that We have no obligation to provide any person or entity with access to such Data without authorisation from You and may refer any requests for access to the Data to You to address; and
  4. You will indemnify Moodle, on first demand, against any and all claims, expenses, liabilities or losses arising out of in connection with Our refusal to provide any persons with access to Data in accordance with these Terms or Moodle making Data available to any person with authorisation from You.
5. You remain solely responsible for complying with all applicable laws. It is Your responsibility to ensure that the storage of and access to Your Data via the MoodleCloud Services and Website comply with laws which are applicable to You, including any laws requiring You to retain records of Your Data.
6. Each User must have their own safeguards and back-up processes in place to recover from any failures or loss of Data which might occur whilst using the MoodleCloud Services and protecting the confidentiality of Your Data with suitable management procedures, as You may see fit.
PROHIBITED USE
1. You acknowledge and agree that You and each User will not:
  1. attempt to circumvent or disable the Website or any technology features or measures in the Website by any means or in any manner;
  2. attempt to modify, copy, adapt or reproduce the Website except as necessary to use it as represented by Us to You;
  3. distribute, encumber, sell, rent, lease, sub-licence, or otherwise transfer, publish or disclose the MoodleCloud Services to any third party (except as permitted under these Terms) or with our permission;
  4. remove or alter any trademark, logo, copyright or other proprietary notices, legends, symbols or labels on the Website or used in connection with the MoodleCloud Services;
  5. use the MoodleCloud Services in any manner to aid in the violation of any third party Intellectual Property Rights;
  6. take any action that interferes, in any manner, with Our rights with respect to the MoodleCloud Services;
  7. upload any products or services offered by third parties, including any plugins other than providing access to an externally-located Third Party product through selecting an activity within a course using the external tool feature;
  8. attempt to undermine the security or integrity of the MoodleCloud Services, servers, computing systems or a third party's computing systems and networks hosting the MoodleCloud Services;
  9. attempt to gain unauthorised access to any materials other than those to which You have been given express permission to access; and
  10. transmit, or input into the Website, any files that may damage any other person's computing devices or software, content that may be offensive, or material or Data in violation of any law (including any content protected by copyright or trade secrets which You do not have the right to use).
2. You must not, and You must ensure each User does not, post, upload, publish, submit or transmit any content that:
  1. infringes, misappropriates or violates any third party Intellectual Property Rights, publicity rights or Privacy Laws;
  2. is fraudulent, false, misleading or deceptive;
  3. denigrates Moodle or the MoodleCloud Services;
  4. violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability;
  5. is defamatory, obscene, pornographic, vulgar, offensive, promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group;
  6. is violent or threatening or promotes violence or actions that are threatening to any other person; or
  7. promotes illegal or harmful activities or substances.
3. Ownership and Intellectual Property Rights in any content displayed or accessed through the Website, is the property of the applicable content owner. These Terms do not purport to extend any rights to any content which You do not own.
4. Any breach of this clause will entitle Moodle, at its discretion, to suspend or terminate Your access to Your MoodleCloud Services.
INTELLECTUAL PROPERTY
1. In these Terms Intellectual Property Rights includes any and all intellectual and industrial property rights throughout the world, whether subsisting now or in the future and includes all copyright and analogous rights, all rights in relation to inventions (including patent rights), registered and unregistered trademarks, designs (whether or not registered or registrable), circuit layouts, trade names, trade secrets, business names, company names or internet domain names.
2. Title and ownership to all Intellectual Property Rights in the MoodleCloud Services and related documentation remains Our property and the property of Our successors and permitted assigns. Your right to use such Intellectual Property is subject to these Terms.
3. Subject to these Terms, We grant You a personal, non-exclusive, non-transferable, limited, revocable licence to use and access the MoodleCloud Services in accordance with these Terms.
4. Title to and all Intellectual Property Rights in any Data You input into MoodleCloud Services remain Your property. However, Your access to such Data stored is contingent on Your ongoing payment of Fees.
5. You grant Moodle a licence to use, copy, transmit, store, and back-up Your information and Data for the purposes of enabling You to access and use the MoodleCloud Services and the performance of Our obligations under these Terms.
DISPUTE RESOLUTION
1. Any feedback should be provided to Us using the relevant contact form as set out on the Website.
2. Any dispute concerning these Terms or the access or use of MoodleCloud Services must be initiated in accordance with the following dispute resolution procedure:
  1. the complainant must outline the dispute and outcome sought in writing, within 28 days of the circumstances giving rise to the dispute (“Dispute Notice”).
  2. The Parties agree to meet in good faith to seek to resolve the dispute within 28 days of the Dispute Notice.
  3. If the Parties cannot resolve the dispute within 60 days either Party may pursue the matter at its sole discretion.
3. Any attempts made by the Parties to resolve a dispute pursuant to this clause are without prejudice to other rights or entitlements of the Parties under these Terms, by law or in equity.
AUSTRALIAN CONSUMER LAW
1. Certain legislation including the Australian Consumer Law (ACL) in the Competition and Consumer Act 2010 (Cth), and similar consumer protection laws and regulations may confer You with rights, warranties, guarantees and remedies relating to the provision of MoodleCloud Services by Moodle to You which cannot be excluded, restricted or modified (“Statutory Rights”).
2. If You are a consumer under the ACL, nothing in these Terms removes or is intended to restrict Your Statutory Rights. You agree that Our liability for MoodleCloud Services provided to consumers is governed solely by the ACL and these Terms. We exclude all conditions and warranties implied by custom, law or statute except for Your Statutory Rights.
3. Except for Your Statutory Rights, all material and work is provided to You without warranties of any kind, either express or implied; and We expressly disclaim all warranties of any kind including but not limited to implied warranties of merchantability and fitness for a particular purpose.
4. If You are a consumer as defined in the ACL, the following applies to You: We guarantee that the services We supply to You are rendered with due care and skill; fit for the purpose that We advertise, or that You have told Us You are acquiring the services for or for a result which You have told Us You wish the services achieve, unless We consider and disclose that this purpose is not achievable; and will be supplied within a reasonable time. To the extent We are unable to exclude liability; Our total liability for loss or damage You suffer or incur from MoodleCloud Services are limited to Us re-supplying the services to You, or, at Our option, Us refunding toYou the amount You have paid Us for the services to which Your claim relates.
LIMITATION OF LIABILITY AND DISCLAIMERS
1. The Parties agree that, Our liability for the MoodleCloud Services is governed solely by the Australian Consumer Law and these Terms
2. You acknowledge that while We will take reasonable steps to ensure that the MoodleCloud Services will be fit for the purposes as advertised, We do not guarantee that:
  1. the MoodleCloud Services will meet Your specific requirements;
  2. the MoodleCloud Services will work in each of Your desired use case scenarios; and
  3. the MoodleCloud Services are able to be executed on all operating systems.
3. The MoodleCloud Services use third party services including third party hosting services which are provided without any sort of warranties, and We cannot ensure that these third party hosting services are provided free of defect or without interruption.
4. We do not warrant that use of MoodleCloud Services or Website will be uninterrupted or error free. The operation of MoodleCloud Services and Website is dependent on third party hosting services and Internet connectivity which can be unpredictable from time to time and limit Your use of the MoodleCloud Services.
5. All risk arising out of the use or performance of MoodleCloud Services remains with You. You understand and agree that the use of the MoodleCloud Services, material or data downloaded or otherwise obtained through the use of the MoodleCloud Services, is at Your own discretion and risk and that You will be solely responsible for any infections, contaminations or damage to Your computer, system or network. We are not responsible or liable for delays, inaccuracies, errors or omissions arising out of Your use of the MoodleCloud Services or any third party software or operating system.
6. To the maximum extent permitted by law, We disclaim all warranties, express or implied, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose and non-infringement of third party intellectual property rights or lack of viruses, for the MoodleCloud Services. In no event will We be liable for any consequential, incidental, indirect, special, punitive, or other damages whatsoever arising out of these Terms, the use of or inability to use the MoodleCloud Services or Website, even if We were advised of the possibility of such damages.
7. You acknowledge that We may pursue any available equitable or other remedy against You as a result of a breach by You of any provision of these Terms.
8. Our liability for breach of any obligations under these Terms, or breach of any warranty implied by law, will be limited, to the extent permitted by law, to the total price paid by You for the MoodleCloud Services. Our total liability to You for all damages in connection with the MoodleCloud Services will not exceed the price paid by You under these Terms for the 12 months period prior to the act which gave rise to the liability. The foregoing limitations, exclusions and disclaimers will apply to the maximum extent permitted by applicable law, even if any remedy fails its essential purpose.
9. You acknowledge and agree that We will not be liable for any non-compensatory damages including punitive, aggravated, multiple, exemplary, liquidated or any other non-compensatory damages or the consequences of non-payment.
INDEMNITY
1. You will be liable for and agree to indemnify, defend and hold Moodle harmless for and against any and all claims, liabilities, suits, actions and expenses, including costs of litigation and reasonable legal costs, resulting directly or indirectly from: (i) any information that is not accurate, up to date or complete or is misleading or a misrepresentation; (ii) any breach of these Terms; (iii) and any misuse of the MoodleCloud Services or Website; from or by You, Your Users, Your employees, contractors or agents.
2. You agree to cooperate with Moodle (at Your own expense) in the handling of disputes, complaints, investigations or litigation that arise as a result of Your use of the MoodleCloud Services including but not limited to disputes, complaints, investigations or litigation that arises out of or relates to incorrect information You have given Us.
3. The obligations under this clause will survive termination of these Terms.
NOTICE
1. Any notice required or permitted to be given to the User under these Terms will be addressed to the User at the email address provided by the User.
FORCE MAJEURE
1. If performance of these Terms or any obligation under these Terms is prevented, restricted, or interfered with by causes beyond either party's reasonable control (Force Majeure), and if the party unable to carry out its obligations gives the other party prompt written notice of such event, then the obligations of the party invoking this provision shall be suspended to the extent necessary by such event. The term Force Majeure shall include, without limitation, acts of God, fire, explosion, vandalism, pandemics, epidemics, storm or other similar occurrence, orders of acts of military or civil authority, or by national emergencies, insurrections, riots, or wars, or strikes, lock-outs, work stoppages. The excused party shall use reasonable efforts under the circumstances to avoid or remove such causes of non-performance and shall proceed to perform with reasonable dispatch whenever such causes are removed or ceased. An act or omission shall be deemed within the reasonable control of a party if committed, omitted, or caused by such party, or its employees, officers, agents, or affiliates.
ENFORCEABILITY
1. If any provision of these Terms is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and the remainder of the provisions in question will not be affected.
ENTIRE AGREEMENT AND UNDERSTANDING
1. In respect of the subject matter of these Terms:
  1. these Terms contain the entire understanding between the Parties; and
  2. all previous oral and written communications, representations, warranties or commitments are superseded by these Terms and do not affect the interpretation or meaning of these Terms.
GOVERNING LAW AND JURISDICTION
1. These Terms are governed by the laws of Western Australia and the federal laws of the Commonwealth of Australia. Each Party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts operating in Western Australia.

Contacting Moodle

For any questions, issues or feedback, please use the contact methods as set out on the Website.

For any notices, please contact Us using the details below:

Moodle Pty Ltd (ABN 55 116 513 636)
First Floor, 20 Kings Park Road
West Perth WA 6005
Email: support@moodlecloud.com

Last update: January 2024

SolePath / Academy of Inner Wisdom Terms and Conditions

Summary

Please refer to the SolePath / Academy of Inner Wisdom Terms and Conditions.

Full policy

SolePath / Academy of Inner Wisdom
Terms and Conditions

These terms and conditions ("Agreement") set forth the general terms and conditions of your use of innerwisdomhub.org, academyofinnerwisdom.moodlecloud.com and solepathinstitute.org (collectively, "SolePath") websites and any related services provided herein (collectively, "the SolePath Online Services").

This agreement is legally binding between you ("User", "you" or "your") and SolePath ("we, "us" or "our). If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms "User", "you" or "your", shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Websites and Services

By accessing and using the websites and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. You acknowledge that this Agreement is a contract between you and SolePath, even though it is electronic and is not physically signed by you, and it governs your use of the websites and services.

These Terms and Conditions expressly incorporate by reference and include the SolePath Privacy Protection Policy and any guidelines, rules or disclaimers that may be posted and updated on specific web pages or on notices that are sent to you.

SolePath reserves the right to change, modify, add, or remove portions of these Terms and Conditions in its sole discretion at any time and without prior notice. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Agreement will be effective immediately upon the posting of the revised Agreement unless otherwise specified. Your continued use of the websites and services after the effective date of the revised Agreement (or such other act specified at that time) will constitute your consent to those changes.

Any special rules for the use of certain software and other items accessible on the SolePath websites may be included elsewhere within the websites and are incorporated into these terms and conditions by reference.

You acknowledge you have read this Agreement and agree to all its terms and conditions. By accessing and using the websites and services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access the websites or services.

If you have any questions or concerns regarding this Agreement, we encourage you to contact us at: answers@solepath.org.

Table of Contents

· Trademark and Copyright Information

· Intellectual property rights

· Passwords

· Websites do not provide Medical Advice

· Code of Behaviour

· SolePath Community and Member to Member Areas ("public areas")

· SolePath Reserves the Right (but is Not Obligated) to do any or all of the following

· User submissions - image, Video, Audio Files

· Disclaimer of Warranties and Liability

· Links to Other Websites

· System Reliability

· Submitting material for Publication on the Websites

· User Submissions

· Void Where Prohibited

Trademark and Copyright Information

All material on these websites, including, but not limited to, text, data, graphics, logos, button icons, images, audio clips, video clips, links, digital downloads, data compilations, and software is owned, controlled by, or licensed to SolePath and is protected by copyright, trademark, and other intellectual property rights. Material on this website is made available solely for your personal, non-commercial use and may not be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means, without the express prior written consent of SolePath in each instance.

You may download material intentionally made available for downloading from these websites for your personal, non-commercial use only, provided that you keep intact any and all copyright and other proprietary notices that may appear on such materials. You may not engage in systematic retrieval of content from the websites to create or compile, directly or indirectly, a collection, compilation, database, or directory without prior written permission from SolePath.

SolePath neither warrants nor represents that your use of materials displayed on these websites will not infringe rights of third parties not owned by or affiliated with SolePath. The content is protected by copyright under Canadian and foreign laws. Title to the content remains with SolePath or its licensors. Any use of the content not expressly permitted by these terms and conditions is a breach of these terms and conditions and may violate copyright, trademark, and other laws.

Content and features are subject to change or termination without notice in the editorial discretion of SolePath. All rights not expressly granted herein are reserved to SolePath and its licensors. If you violate any of these terms and conditions, your permission to use the content automatically terminates and you must immediately destroy any copies you have made of any portion of the content.

Intellectual property rights

“Intellectual Property Rights” means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world.

This Agreement does not transfer to you any intellectual property owned by SolePath or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with SolePath. All trademarks, service marks, graphics and logos used in connection with the websites and services, are trademarks or registered trademarks of SolePath or its licensors. Other trademarks, service marks, graphics and logos used in connection with the websites and services may be the trademarks of other third parties. Your use of the websites and services grants you no right or license to reproduce or otherwise use any of SolePath or third-party trademarks.

Passwords

SolePath has several tools that allow you to record and store information. You are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to your SolePath passwords or accounts. It is your sole responsibility to:

(1) control the dissemination and use of activation codes and passwords.

(2) authorize, monitor, and control access to and use of your SolePath account and password.

(3) promptly inform SolePath of any need to deactivate a password.

You grant SolePath and all other persons or entities involved in the operation of the websites the right to transmit, monitor, retrieve, store, and use your information in connection with the operation of the websites. SolePath cannot and does not assume any responsibility or liability for any information you submit, or your or third parties’ use, or misuse of information transmitted or received using SolePath tools and services.

Websites Do Not Provide Medical Advice

The contents of the SolePath websites, such as text, graphics, images, information obtained from SolePath licensors, and other material contained on the SolePath websites (“content”) are for informational purposes only. The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on the SolePath websites!

If the Content contained on these websites contains medical or health sciences information, it is intended for professional use within the medical field. No suggested test or procedure should be carried out unless, in the reader’s judgment, its risk is justified. Because of rapid advances in the medical sciences, we recommend that the independent verification of diagnoses should be made.

Reliance on any information provided by SolePath, SolePath employees, others appearing on the site at the invitation of SolePath, or other visitors to the websites is solely at your own risk.

SolePath assumes no liability or responsibility for damage or injury to persons or property arising from any use of any product, information, idea, or instruction contained in the materials provided to you.

Code of Behaviour

The following rules, policies, and disclaimers shall govern and/or apply to your use of the SolePath Online Services on these websites (including, without limitation, any bulletin boards, chat rooms, or other Online Services provided on these websites).
We do not review every message, nor do we confirm the accuracy or validity of information posted. We do not actively monitor the contents of the postings, nor are we responsible for the content of any postings. We do not vouch for, nor do we warrant the validity, accuracy, completeness, or usefulness of any message or information posted.

The contents of the postings do not represent the views of SolePath, or any person or property associated with SolePath, the SolePath Online Services, these websites, or any other website in the SolePath family of websites. If you feel that any posting is objectionable, we encourage you to contact us by email - answers@solepath.org. We will make every effort to remove objectionable content if we deem removal to be warranted. Please understand that removal or editing of any posting is a manual process and might not occur immediately.

You agree, by using these websites and/or the SolePath Online Services, that:

(1) you will not use these websites or any of the SolePath Online Services to post any material that is knowingly false and/or defamatory, inaccurate, abusive, vulgar, obscene, profane, hateful, harassing, sexually oriented, threatening, invasive of one’s privacy, or otherwise in violation of any law.

(2) you will not restrict or inhibit any other user from using and enjoying these websites or any of the SolePath Online Services provided hereon (for example, by means of hacking or defacement).

(3) you will not post any copyrighted material on these websites or any of the SolePath Online Services provided hereon unless you own the copyright in and to such material.

(4) you will not post or transmit any information or software that contains a virus, worm, timebomb, cancelbot, trojan horse or other harmful, disruptive, or deleterious component.

(5) you will not post or transmit materials in violation of another party’s copyright or other intellectual property rights.

(6) you will not utilize any robot, spider, site search/retrieval application, or any other manual or automated technique to scrape, index, data mine, etc., or in any way reproduce or circumvent the navigational structure or presentation of these websites, the SolePath Online Services, or the contents of such websites or services.

(7) you will not impersonate any other individual or entity in connection with your use of these websites or any of the SolePath Online Services.

Although we cannot and do not review all posted messages, we reserve the right to remove (or not) any message for any (or no) reason whatsoever. You remain solely responsible for the content of your messages, and you agree to indemnify and hold harmless SolePath and their agents with respect to any claim based upon the transmission of your message(s) and/or posting(s).

We reserve the right to reveal your identity (including whatever information we know about you) in the event of a complaint or legal action arising from any message posted by you.

Posting of advertisements, chain letters, pyramid schemes, solicitations, and the like, are inappropriate and forbidden on the SolePath websites and any related SolePath Online Services (including bulletin boards and chat rooms).

SolePath Community and Member to Member Areas (“public areas”)

Voluntary disclosure of personally identifiable Information on bulletin Boards, chat rooms, and other interactive areas (collectively referred to as “Interactive Areas”). Subscribers and users should be aware that when they voluntarily disclose personally identifiable information (for example, username, email address) on the bulletin boards or chat areas of the site, that information, along with any substantive information disclosed in the subscriber’s or user’s communication, can be collected and correlated and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond the control of SolePath, and no warranties are made about the discoverability of subscribers’ identity by methods beyond our control.

If you use a public area, such as message boards, blogs, user reviews or other member communities, you are solely responsible for your own communications, the consequences of posting those communications, and your reliance on any communications found in the public areas. SolePath and its licensors are not responsible for the consequences of any communications in the public areas. In cases where you feel threatened or believe someone else is in danger, you should contact your local law enforcement agency immediately. If you think you may have a medical emergency, call your doctor or 911 immediately.

In consideration of being allowed to use the public areas, you agree that the following actions shall constitute a material breach of these Terms and Conditions:

1. Using a public area for any purpose in violation of local, state, provincial, national, or international laws.

2. Posting material that infringes on the intellectual property rights of others or on the privacy or publicity rights of others.

3. Posting material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity as determined by SolePath in its sole discretion.

4. Posting advertisements or solicitations of business.

5. After receiving a warning, continuing to disrupt the normal flow of dialogue, or posting comments that are not related to the topic being discussed (unless it is clear the discussion is free form).

6. Posting chain letters or pyramid schemes.

7. Impersonating another person.

8. Distributing viruses or other harmful computer code.

9. Harvesting or otherwise collecting information about others, including email addresses, without their identification for posting or viewing comments.

10. Allowing any other person or entity to use your identification for posting or viewing comments.

11. Posting the same note more than once or “spamming”; or

12. Engaging in any other conduct that restricts or inhibits any other person from using or enjoying the public area or the sites, or which, in the sole judgment of SolePath, exposes SolePath or any of its customers or suppliers to any liability or detriment of any type.

SolePath Reserves the Right (but is Not Obligated) to Do Any or All of the Following

1. Record the dialogue in public chat rooms.

2. Investigate an allegation that a communication(s) do (es) not conform to the terms of this section and determine in its sole discretion to remove or request the removal of the communication(s).

3. Remove communications which are abusive, illegal, or disruptive, or that otherwise fail to conform to these Terms and Conditions.

4. Terminate a user’s access to any or all public areas and/or the SolePath websites upon any breach of these terms and conditions.

5. Monitor, edit, or disclose any communication in the public areas.

6. Edit or delete any communication(s) posted on the SolePath websites, regardless of whether such communication(s) violate these standards.

SolePath or its licensors have no liability or responsibility to users of the SolePath websites or any other person or entity for performance or non-performance of the aforementioned activities.

User Submissions — Image, Video, Audio Files

You agree to only post or upload media (like photos, videos, or audio) that you have taken yourself or that you have all rights to transmit and license and which do not violate trademark, copyright, privacy or any other rights of any other person. Photos or videos of celebrities and cartoon or comic images are usually copyrighted by the owner.

Uploading media like images or videos of other people without their permission is strictly prohibited.

By uploading any media on the SolePath websites, you warrant that you have permission from all persons appearing in your media for you to make this contribution and grant rights described herein. Never post a picture or video of or with someone else unless you have their explicit permission.

It is strictly prohibited to upload media of any kind that contain expressions of hate, abuse, offensive images or conduct, obscenity, pornography, sexually explicit or any material that could give rise to any civil or criminal liability under applicable law or regulations or that otherwise may be in conflict with these terms and conditions and the SolePath Privacy Protection Policy.

You agree that you will not upload any material that contains software viruses, or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or these websites.

By uploading any media like a photo or video:

(a) you grant to SolePath a perpetual, non-exclusive, worldwide, royalty-free license to use, copy, print, display, reproduce, modify, publish, post, transmit and distribute the media and any material included in the media.

(b) you certify that any person pictured in the submitted media (or, if a minor, his/her parent/legal guardian) authorizes SolePath to use, copy, print, display, reproduce, modify, publish, post, transmit and distribute the media and any material included in such media.

(c) you agree to indemnify SolePath and its affiliates, directors, officers and employees and hold them harmless from any and all claims and expenses, including attorneys’ fees, arising from the media and/or your failure to comply with these the terms described in this document.

SolePath reserves the right to review all media prior to submission to the websites and to remove any media for any reason, at any time, without prior notice, at our sole discretion.

Disclaimer of Warranties and Liability

1. Use of and browsing in the websites is done at user’s own risk. Neither SolePath nor any other party involved in creating, producing or delivering the websites shall be liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of, or browsing the site, or downloading of any materials, data, text, images, video or audio from the websites, including, without limitation, damage to, or viruses that may infect your computer equipment or other property as a result thereof. Without limiting the foregoing, everything on the site is provided to you “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

2. SOLEPATH has provided links and pointers to internet sites maintained by third parties (Third Party Sites) and may, from time to time, provide third party materials on these websites. Neither SolePath, its parent or subsidiary companies nor their affiliates, operate or control in any respect any information, products, or services on these third party sites, the materials in these websites and the third party sites are provided “AS IS” and “AS AVAILABLE” with no representations or warranties of any kind, either express or implied, including but not limited to, any implied warranties of merchantability, fitness for a particular purpose and non-infringement.

3. You assume total responsibility and risk for your use of these websites and the SolePath Online Services. SolePath, its affiliates and its sponsors are neither responsible nor liable for any direct, indirect, incidental, consequential, special, exemplary, punitive or other damages arising out of or relating in any way to these websites, the SolePath Online Services or any third party sites, your sole remedy for dissatisfaction with these websites, the SolePath Online Services and/or any third party sites is to stop using the website(s) concerned and/or those services.

4. SolePath does not warrant that the functions contained in these websites, the SolePath Online Services and/or any third-party sites will be uninterrupted or error-free, that defects will be corrected or that these websites or any third-party sites or the servers that make them available are or will be free of viruses or other harmful components.

5. SolePath does not warrant or make any representations regarding the use or the results of the use of the materials on these websites, the SolePath Online Services or any third-party sites in terms of their correctness, accuracy, timeliness, reliability, or otherwise. You (and not SolePath) assume the entire cost of all necessary maintenance, repair, or correction of any such materials.

6. The use of the SolePath websites and the content is at your own risk. When using the SolePath websites, information will be transmitted over a medium that may be beyond the control and jurisdiction of SolePath and its suppliers. Accordingly, SolePath assumes no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the SolePath websites. Without limiting the foregoing, SolePath, its licensors, and its suppliers make no representations or warranties about the following:

1. The accuracy, reliability, completeness, correctness, or timeliness of the content, software, text, graphics, links, or communications provided on or through the use of the SolePath websites or SolePath.

2. The satisfaction of any government regulations the approval or compliance of any software tools with regard to the content contained on the SolePath websites.

7. To the fullest extent permitted by applicable law, in no event will SolePath, its affiliates, directors, officers, employees, agents, suppliers or licensors be liable to any person for any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if the liable party has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of SolePath and its affiliates, officers, employees, agents, suppliers and licensors relating to the services will be limited to an amount no greater than one dollar or any amounts actually paid in cash by you to SolePath for the prior one-month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.

8. In no event shall SolePath, its licensors, its suppliers, or any third parties mentioned on the SolePath websites be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) resulting from the use of or inability to use the SolePath websites or the content, whether based on warranty, contract, tort, or any other legal theory, and whether or not SolePath, its licensors, its suppliers, or any third parties mentioned on the SolePath websites are advised of the possibility of such damages. SolePath, its licensors, its suppliers, or any third parties mentioned on the SolePath websites shall be liable only to the extent of actual damages incurred by you, not to exceed U.S. $1000. SolePath, its licensors, its suppliers, or any third parties mentioned on the SolePath websites are not liable for any personal injury, including death, caused by your use or misuse of the websites, content, or public areas (as defined below). Any claims arising in connection with your use of the websites, any content, or the public areas must be brought within one (1) year of the date of the event giving rise to such action occurred. Remedies under these terms and conditions are exclusive and are limited to those expressly provided for in these terms and conditions.

Links to Other Websites

The websites may contain hyperlinks to other websites or resources that are provided solely for your convenience. SolePath is not responsible for the availability of external sites or resources linked to the websites and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. Transactions that occur between you and any third party are strictly between you and the third party and are not the responsibility of SolePath. Because SolePath is not responsible for the availability or accuracy of these outside resources or their contents, you should review the terms and conditions and privacy policies of these linked sites, as their policies may differ from ours.

To the extent permissible under applicable laws, no responsibility is assumed for any injury and/or damage to persons or property as a matter of products liability, negligence or otherwise, or from any use or operation of any ideas, instructions, methods, products or procedures contained in the Websites.

Systems Reliability

SolePath aims to keep the websites available twenty-four (24) hours a day, seven (7) days a week and to maintain saved information. However, due to technical failures, acts of God or routine maintenance, availability may be limited and/or information may be lost. SolePath shall not be liable for lost information or non-availability of the services.

Neither SolePath nor any of its affiliates or licensors shall be liable to you or anyone else for any loss or injury, caused in whole or in part by its negligence or contingencies beyond its control in procuring, compiling, interpreting, reporting, or delivering information through these websites. In no event will SolePath, its affiliates or licensors be liable to you or anyone else for any damage (including, without limitation, consequential, special, incidental, indirect, or similar damages) even if advised of the possibility of such damage.

Submitting material for publication on the Websites

Publication of any material you submit to SolePath will be at our sole discretion. SolePath reserves the right to make additions or deletions prior to publication, or to refuse publication, or at any time to exercise editorial control over the content of any information or material that is submitted or distributed through its facilities and/or services. SolePath reserves the right to remove your access to the websites or any facilities and/or services on them if SolePath believes that you are abusing these in any way.

You grant SolePath a non-exclusive, perpetual, royalty-free, worldwide licence to republish any material you submit to SolePath in any format, including without limitation print and electronic format.

You may not use the services on the websites to publish or distribute any information (including software or other content) which is illegal, which violates or infringes upon the rights of any other person, which is defamatory, abusive, hateful, profane, pornographic, threatening, or vulgar, which contains errors, viruses or other harmful components, or which is otherwise actionable at law. You warrant that any material you submit to SolePath is your own original work and that you own the copyright and any other relevant rights.

You may not, without the approval of SolePath, use the websites to publish or distribute any advertising, promotional material, or solicitation to other users of the websites to use any goods or services. For example (but without limitation), you may not use the websites to conduct any business, to solicit the performance of any activity that is prohibited by law, or to solicit other users to become subscribers of other information services. Similarly, you may not use the websites to download and redistribute public information or shareware for personal gain or use the facilities and/or services to distribute multiple copies of public domain information or shareware.

User Submissions

The personal information you submit to SolePath is governed by the SolePath Privacy Protection Policy. To the extent there is an inconsistency between this Agreement and the SolePath Privacy Protection Policy, this Agreement shall govern.

You agree that you will not upload or transmit any communications or content of any type to the public areas (including blogs, message boards, etc.) that infringe or violate any rights of any party. By submitting communications or content to the public areas, you agree that such submission is non-confidential for all purposes.

If you make any such submission, you agree that you will not send or transmit to SolePath by email, (including through the email addresses listed on the “Contact Us” page) any communication or content that infringes or violates any rights of any party.

If you make any submission to a public area or if you submit any business information, idea, concept or invention to SolePath by email, you automatically grant-or warrant that the owner of such content or intellectual property has expressly granted SolePath a royalty-free, perpetual, irrevocable, world-wide nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display the communication or content in any media or medium, or any form, format, or forum now known or hereafter developed. SolePath may sublicense its rights through multiple tiers of sublicenses. If you wish to keep any business information, ideas, concepts, or inventions private or proprietary, do not submit them to the public areas or to SolePath by email. We try to answer every email in a timely manner but are not always able to do so.

The foregoing grants shall include the right to exploit any proprietary rights in such communication, including but not limited to rights under copyright, trademark, service mark, or patent laws under any relevant jurisdiction.

Void Where Prohibited

Although these websites are accessible worldwide, not all products or services discussed or referenced on these websites are available to all persons or in all geographic locations. SolePath reserves the right to limit, in its sole discretion, the provision and quantity of any product or service to any person or geographic area it so desires. Any offer for any product or service made in these websites is void where prohibited.

From time to time, SolePath may ask that you transmit to the websites by electronic mail your feedback on SolePath’s products and/or services. Any communication or material you transmit, or post will be:

(a) treated as non-confidential and non-proprietary by SolePath, (b) become the property of SolePath and SolePath shall exclusively now and hereinafter own all rights, title and interest therein, and (c) used without restriction by SolePath and affiliates at its sole discretion without any obligation, compensation or other liability to you. Such use may be for any purpose whatsoever, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting whole or in part, in any medium and in any manner on these websites or otherwise. However, SolePath shall be under no obligation to respond to any such communication.

Notwithstanding the foregoing, SolePath maintains a long-standing policy of not accepting or considering any creative ideas, suggestions or materials from the public (“Submissions”), and therefore, you should not make any Submissions to SolePath in any communications through these websites or otherwise. Nonetheless, if you do send us a Submission, despite our request not to do so, then such Submission shall immediately become the property of SolePath and SolePath shall exclusively now and hereinafter own all rights, title, and interest therein. Furthermore, SolePath shall be free to use any Submissions for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products. SolePath shall not be liable for such use or disclosure of such Submission or for any similarities in the Submission and any future SolePath uses or activities.

Making Purchases

If you wish to purchase products or services described on these websites, you may be asked to supply certain information including credit card or other payment information. You agree that all information that you provide will be accurate, complete, and current. You agree to pay all charges, including shipping and handling charges, incurred by users of your credit card or other payment mechanism at the prices in effect when such charges are incurred. You will also be responsible for paying any applicable taxes relating to your purchases. (Click here to see SolePath Privacy Protection Policy)

All offers set forth on the websites are void where prohibited and are subject to the posting of any official rules pertaining to such offers.

Indemnification

You agree to indemnify and hold SolePath and it's affiliates, directors, officers, employees, agents, suppliers and licensors harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys' fees, incurred in connection with or arising from any third party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Websites and Services or any willful misconduct on your part.

Litigation Issues

These terms and conditions shall be governed by and construed in accordance with the laws of Alberta and Canada exclusive of its choice of law rules. You hereby submit to and agree that the sole jurisdiction and venue for any actions that may arise under or in relation to the subject matter hereof shall be the courts located in Alberta, Canada.

Miscellaneous

In the event that any of the provisions of this Agreement are held by a court or other tribunal of competent jurisdiction to be unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect.

This Agreement constitutes the entire agreement between the parties hereto pertaining to the subject matter hereof, and any and all written or oral agreements heretofore existing between the parties hereto with respect to the subject matter of this Agreement are expressly canceled.

This document was last updated June 14, 2024.

Academy of Inner Wisdom Privacy Protection Policy

Summary

View Academy of Inner Wisdom Privacy Protection Policy.

Full policy

SolePath / Academy of Inner Wisdom
Privacy Protection Policy

We respect your privacy and are committed to safeguarding the personal information entrusted to us by our clients. We manage your personal information in accordance with Alberta’s Personal Information Protection Act and other applicable laws. This privacy policy ("Policy") outlines the principles and practices we follow in protecting the privacy of your personal information. This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the solepathinstitute.org and innerwisdomhub.org (collectively "SolePath") websites and any of its related products and services (collectively, “the SolePath Online Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it. See also our SolePath Terms & Conditions Agreement.

This Policy is a legally binding agreement between you (“User”, “you” or “your”) and SolePath (“we”, “us” or “our”). If you are entering into this Policy on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Policy, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Policy, you must not accept this Policy and may not access and use the Websites and Services. By accessing and using the Websites and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Table of contents

1. What is personal Information

2. Collection of personal information

3. Use and processing of collected information

4. Payment processing

5. Managing information

6. Disclosure of information

7. Retention of information

8. Transfer of information

9. Region specific notices

10. How to exercise your rights

11. Cookies

12. Privacy of children

13. Do not sell my personal information

14. Do Not Track signals

15. Social media features

16. Email marketing

17. Affiliate links

18. Links to other resources

19. Information security

20. Data breach

21. Access to records containing personal information

22. Changes and amendments

23. Acceptance of this policy

24. Contacting us

What is personal information?

Personal information means information about an identifiable individual. This includes but is not limited to an individual's name, contact information, age, sex, marital or family status, an identifying number, etc.

Collection of personal information

You can access and use the Websites and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features offered on the Websites, you may be asked to provide certain Personal Information (for example, your name and e-mail address).

We receive and store any information you knowingly provide to us when you create an account, make a purchase, or fill any forms on the Websites. When required, this information may include the following:

Account details (such as username, unique user ID, password, etc.)
Contact information (such as email address, phone number, etc.)
Basic personal information (such as name, country of residence, etc.)
Payment information (such as credit card details, bank details, etc.)

You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Websites. Users who are uncertain about what information is mandatory are welcome to contact us.

Use and processing of collected information

We act as a data controller and a data processor when handling Personal Information, unless we have entered into a data processing agreement with you in which case you would be the data controller and we would be the data processor.

Our role may also differ depending on the specific situation involving Personal Information. We act in the capacity of a data controller when we ask you to submit your Personal Information that is necessary to ensure your access and use of the Websites and Services. In such instances, we are a data controller because we determine the purposes and means of the processing of Personal Information.

We act in the capacity of a data processor in situations when you submit Personal Information through the Websites and Services. We do not own, control, or make decisions about the submitted Personal Information, and such Personal Information is processed only in accordance with your instructions. In such instances, the User providing Personal Information acts as a data controller.

In order to make the Websites and Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:

Create and manage user accounts
Fulfill and manage orders
Deliver products or services
Send marketing and promotional communications
Send product and service updates
Respond to inquiries and offer support
Request user feedback
Improve user experience
Post customer testimonials
Enforce terms and conditions and policies
Protect from abuse and malicious users
Respond to legal requests and prevent harm
Run and operate the Websites and Services

Processing your Personal Information depends on how you interact with the Websites and Services, where you are located in the world and if one of the following applies:

(a) you have given your consent for one or more specific purposes; (b) provision of information is necessary for the performance of this Policy with you and/or for any pre-contractual obligations thereof.

(d) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us.

(e) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

We rely on user’s consent as a legal base upon which we collect and process your Personal Information.

Note that under some legislations we may be allowed to process information until you object to such processing by opting out, without having to rely on consent or any other of the legal bases above. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Payment processing

In case of Services requiring payment, you may need to provide your credit card details or other payment account information, which will be used solely for processing payments. We use third-party payment processors (“Payment Processors”) to assist us in processing your payment information securely.

Payment Processors adhere to the latest security standards as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. Sensitive and private data exchange happens over a SSL secured communication channel and is encrypted and protected with digital signatures, and the Websites and Services are also in compliance with strict vulnerability standards in order to create as secure of an environment as possible for Users. We will share payment data with the Payment Processors only to the extent necessary for the purposes of processing your payments, refunding such payments, and dealing with complaints and queries related to such payments and refunds.

Please note that the Payment Processors may collect some Personal Information from you, which allows them to process your payments (e.g., your email address, address, credit card details, and bank account number) and handle all the steps in the payment process through their systems, including data collection and data processing. Where necessary for processing future or recurring payments and subject to your prior consent, your financial information will be stored in encrypted form on secure servers of our Payment Processors. The Payment Processors’ use of your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this Policy. We suggest that you review their respective privacy policies.

Managing information

You are able to delete certain Personal Information we have about you. The Personal Information you can delete may change as the Website and Services change. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners, and for the purposes described below. If you would like to delete your Personal Information or permanently delete your account, you can do so on the settings page of your account on the Websites.

Disclosure of information

Depending on the requested Services or as necessary to complete any transaction or provide any Service you have requested, we may share your information with our contracted companies, and service providers (collectively, “Service Providers”) we rely upon to assist in the operation of the Websites and Services available to you and whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. We will not share any personally identifiable information with third parties and will not share any information with unaffiliated third parties.

Service Providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Service Providers are given the information they need only in order to perform their designated functions, and we do not authorize them to use or disclose any of the provided information for their own marketing or other purposes.

We may also disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Retention of information

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, as long as your user account remains active, to enforce our Policy, resolve disputes, and unless a longer retention period is required or permitted by law.

We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

Transfer of information

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own, including Alberta, Canada. The transfer of your Personal Information to countries outside the European Union will be made only if you have explicitly consented to it or in the cases provided for by the GDPR and the UK DPA and will be processed in your interest.

You are entitled to learn about the legal basis of information transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard your information. If any such transfer takes place, you can find out more by checking the relevant sections of this Policy or inquire with us using the information provided in the contact section. Note that we are dedicated to ensuring the security of your personal data, adhering strictly to the guidelines outlined in our privacy notice and conforming to the applicable legal requirements.

Region specific notices

Out of respect for your privacy, we have implemented additional measures to comply with the obligations and rights associated with the collection of Personal Information as dictated by the laws governing the regions of our users.

Disclosures for residents of Australia

If you are a resident of Australia, you have certain rights in relation to your Personal Information based on the Australian Privacy Act 1988 (“Privacy Act 1988”) that we comply with as part of our commitment to your privacy. This supplemental section, together with other relevant sections of the Policy, provides information about your rights and how to exercise them. Unless otherwise expressly stated, all terms in this section have the same meaning as defined in the Privacy Act 1988.

(a) Right to access and correct: You have the right to access Personal Information we hold about you. You also have the right to request corrections to your Personal Information if you think the information is inaccurate, out-of-date, incomplete, irrelevant or misleading.

(b) Right to restrict processing: You can request that we stop or restrict the processing of your Personal Information in certain circumstances, such as when you contest the accuracy of your data.

(c) Right to data portability: You have the right to request the transfer of your Personal Information to a different service provider as long as it is technically possible to do so or directly to you.

(d) Right to not be subject to automated decision-making: You have the right to opt out of decisions based solely on automated processing of your Personal Information, particularly when these decisions have legal or similarly significant effects on you.

(e) Right to anonymity: You are generally able to use a pseudonym or remain anonymous when interacting with us. However, in some circumstances you may have to provide certain Personal Information. For example, we may require Personal Information to assess your eligibility for a program or service. We will inform you if you are not able to remain anonymous or use a pseudonym when dealing with us.

Disclosures for residents of Brazil

If you are a resident of Brazil, you have certain rights in relation to your Personal Information based on the Brazilian General Data Protection Law (“LGPD”) that we comply with as part of our commitment to your privacy. This supplemental section, together with other relevant sections of the Policy, provides information about your rights and how to exercise them. Unless otherwise expressly stated, all terms in this section have the same meaning as defined in the LGPD.

(a) Right to know and access: You have the right to confirm whether we process your Personal Information and, if so, access it. This ensures you are fully informed about the data we hold and how it's used.

(b) Right to correct: If you have the right to correct Personal Information if you find any of it in our possession to be incorrect or outdated as we are committed to maintaining the accuracy and relevance of your Personal Information.

(c) Right to anonymize and block: You can request the anonymization or blocking of Personal Information that is unnecessary, excessive, or not processed in compliance with the LGPD.

(d) Right to data portability: You have the right to transfer your data to another service provider or product supplier, promoting your freedom to choose services without losing your data history.

(e) Right to delete: If we have processed your data based on consent, you can request its deletion, except where law requires or permits us to retain it.

(f) Right to information about third parties: You can ask about the third parties with whom we share your data, ensuring transparency in our data sharing practices.

(g) Right to information on consent denial: You have the right to be informed about the consequences of not providing consent to make informed decisions about the use of your Personal Information.

Right to withdraw consent: You can withdraw your consent for data processing at any time to ensure control over your Personal Information.

(i) Right to review automated decisions: You can request a review of decisions made solely based on automated processing of your data to ensure fairness and accuracy in processes that significantly impact you.

Disclosures for residents of Canada

If you are a resident of Canada, you have certain rights in relation to your Personal Information based on the Personal Information Protection and Electronic Documents Act (“PIPEDA”) that we comply with as part of our commitment to your privacy. This supplemental section, together with other relevant sections of the Policy, provides information about your rights and how to exercise them. Unless otherwise expressly stated, all terms in this section have the same meaning as defined in the PIPEDA.

(a) Right to access: You have the right to access the Personal Information we hold about you if you wish to review, verify, or correct your information.

(b) Right to correct: We strive to maintain the accuracy of your Personal Information and will promptly make necessary corrections when you identify inaccuracies in your data.

(c) Right to withdraw consent: You can withdraw your consent regarding the handling of your Personal Information at any time, subject to legal or contractual limitations.

(d) Right to complain: You have the right to file a complaint with the Privacy Commissioner of Canada if you feel your Personal Information is being handled in a way that violates PIPEDA.

(e) Right to challenge compliance: You can challenge our compliance with PIPEDA, including how we handle your Personal Information, consent, access requests, and how we respond to your correction requests.

(f) Right to know about breaches: You have the right to be notified in cases of a security breach involving your Personal Information that poses a real risk of significant harm.

Disclosures for residents of the EU/EEA and the UK

If you are a resident of the European Union (“EU”), the European Economic Area (“EEA”), or the United Kingdom (“EEA”), you have certain rights in relation to your Personal Information based on the GDPR and the UK DPA that we comply with as part of our commitment to your privacy. Unless otherwise expressly stated, all terms in this section have the same meaning as defined in the GDPR and the UK DPA.

(a) Right to withdraw consent: You have the right to withdraw consent where you have previously given your consent to the processing of your Personal Information. To the extent that the legal basis for our processing of your Personal Information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

(b) Right to access: You have the right to learn if your Personal Information is being processed by us, obtain disclosure regarding certain aspects of the processing, and obtain a copy of your Personal Information undergoing processing.

(c) Right to rectification: You have the right to verify the accuracy of your information and ask for it to be updated or corrected. You also have the right to request us to complete the Personal Information you believe is incomplete.

(d) Right to object to the processing: You have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent. Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us, or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection.

(e) Right to restrict to the processing: You have the right, under certain circumstances, to restrict the processing of your Personal Information. These circumstances include: the accuracy of your Personal Information is contested by you and we must verify its accuracy; the processing is unlawful, but you oppose the erasure of your Personal Information and request the restriction of its use instead; we no longer need your Personal Information for the purposes of processing, but you require it to establish, exercise or defend your legal claims; you have objected to processing pending the verification of whether our legitimate grounds override your legitimate grounds. Where processing has been restricted, such Personal Information will be marked accordingly and, with the exception of storage, will be processed only with your consent or for the establishment, to exercise or defense of legal claims, for the protection of the rights of another natural, or legal person or for reasons of important public interest.

(f) Right to delete: You have the right, under certain circumstances, to obtain the erasure of your Personal Information from us. These circumstances include: the Personal Information is no longer necessary in relation to the purposes for which it was collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure such as where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, to exercise or defense of legal claims.

(g) Right to data portability: You have the right to receive your Personal Information that you have provided to us in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance from us, provided that such transmission does not adversely affect the rights and freedoms of others.

Right to complaint: You have the right to complain to a data protection authority about our collection and use of your Personal Information. If you are not satisfied with the outcome of your complaint directly with us, you have the right to lodge a complaint with your local data protection authority. For more information, please contact your local data protection authority in the EU or the EEA. This provision is applicable provided that your Personal Information is processed by automated means and that the processing is based on your consent, on a contract which you are part of, or on pre-contractual obligations thereof.

Disclosures for residents of New Zealand

If you are a resident of New Zealand, you have certain rights in relation to your Personal Information based on the New Zealand’s Privacy Act 2020 (“Privacy Act 2020”) that we comply with as part of our commitment to your privacy. This supplemental section, together with other relevant sections of the Policy, provides information about your rights and how to exercise them. Unless otherwise expressly stated, all terms in this section have the same meaning as defined in the Privacy Act 2020.

(a) Right to Access: You have the right to access your Personal Information that we hold, enabling you to review and understand the data we have about you for transparency and accuracy.

(b) Right to Correction: If your Personal Information is incorrect or outdated, you have the right to request its correction, ensuring that the information we hold is accurate and up to date.

(c) Right to Make a Complaint: If you believe your privacy rights have been breached, you have the right to make a complaint to a data protection authority.

(d) Right to Object to Automated Decision-making: You can object to decisions made solely on automated processing of your Personal Information that have significant effects on you, ensuring a fair and transparent decision-making process.

(e) Right to Data Portability: Where applicable, you have the right to request the transfer of your Personal Information to another service provider if technically possible or directly to you.

(f) Right to Anonymity and Pseudonymity: Where possible, you have the option to interact with us without revealing your identity or by using a pseudonym, offering flexibility and control over your personal engagement.

(g) Notification of Data Breaches: In the event of a data breach that may harm your privacy, we will notify you promptly, taking immediate steps to mitigate any potential impacts.

Disclosures for residents of the USA

If you are a resident of California, Colorado, Connecticut, Delaware, Iowa, Maryland, Utah, or Virginia, you have certain rights and we aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. This supplemental section, together with other relevant sections of the Policy, provides information about your rights and how to exercise them under the California Consumer Privacy Act and the California Privacy Rights Act (collectively, “CCPA”), the Colorado Privacy Act (“CPA”), the Connecticut Data Privacy Act (“CDPA”), the Delaware Online Privacy and Protection Act (“DOPPA”), the Iowa Consumer Data Protection Act (“ICDPA”), the Maryland Personal Information Protection Act (“PIPA”), the Utah Consumer Privacy Act (“UCPA”), the Virginia Consumer Data Protection Act (“VCDPA”), and any and all regulations arising therefrom. Unless otherwise expressly stated, all terms in this section have the same meaning as defined in the related state laws.

In addition to the rights as explained in this Policy, if you provide Personal Information as defined in the statute to obtain Services for personal, family, or household use, you have the right to submit requests related to your Personal Information once a calendar year. Note that there are circumstances when we may not be able to comply with your request such as when we are not able to verify your request, or we may find that providing a full response conflicts with other legal obligations or regulatory requirements. You will be notified if it’s the case.

(a) Right to know and right to access: You have the right to request certain information we have collected about you. Once we receive and confirm a verifiable request from you, we will disclose to you, to the extent permitted by law:

The specific pieces of Personal Information we hold about you.
The categories of sources from which Information about you is collected.
The purposes for collecting, selling, or sharing your Personal Information.

You have the right to request that the Personal Information to be delivered in a format that is both portable and easily usable, as long as it is technically possible to do so.

(b) Right to correct: You have the right to request that we correct your inaccurate Personal Information taking into account the nature of the Personal Information and the purposes of the processing of the Personal Information.

(d) Right to opt-out of the sale and sharing: You have the right to opt-out of the sale of your Personal Information which may include selling, disclosing, or transferring Personal Information to another business or a third party for monetary or other valuable consideration.

(e) Right to consent to or limit the use of your sensitive personal information: You have the right to consent to the use of your Sensitive Personal information and to direct us to restrict its use and disclosure solely to what is essential for carrying out or delivering the Services in a manner reasonably anticipated by an average user, or for certain business objectives as specified by law. However, we do not use Sensitive Personal Information for any purposes other than those legally permitted or beyond the scope of your consent.

(f) Right to non-discrimination: You have the right to not be discriminated against in the Services or quality of Services you receive from us for exercising your rights. We may not, and will not, treat you differently because of your data subject request activity, and we may not and will not deny goods or Services to you, charge different rates for goods or Services, provide a different level quality of goods or Services, or suggest that we would treat you differently because of your data subject request activity.

(g) Shine the Light: California residents that have an established business relationship with us have the right to know how their personal information is disclosed to third parties for their direct marketing purposes under California’s “Shine the Light” law, or the right to opt out of such practices.

To exercise any of your rights, simply contact us using the details below. After we receive and verify your request, we will process it to the extent possible within our capabilities.

How to exercise your rights

Any requests to exercise your rights can be directed to us through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person. If we receive your request from an authorized representative, we may request evidence that you have provided such an authorized representative with power of attorney or that the authorized representative otherwise has valid written authority to submit requests on your behalf.

You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.

Our Websites and Services use “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for security and personalization, and for statistical purposes. Please note that you have the ability to accept or decline cookies. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies if you prefer.

Privacy of children

We do not knowingly collect any Personal Information from children under the age of 14. If you are under the age of 14, please do not submit any Personal Information through the Websites and Services. If you have reason to believe that a child under the age of 14 has provided Personal Information to us through the Websites and Services, please contact us to request that we delete that child’s Personal Information from our Services.

We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Websites and Services without their permission. We also ask that all parents and legal guardians overseeing the care of children take the necessary precautions to ensure that their children are instructed to never give out Personal Information when online without their permission.

Do not sell my personal information

You have the right to choose not to have your Personal Information sold or disclosed by contacting us. Upon receiving and verifying your request, we will cease the sale and disclosure of your Personal Information. Be aware, however, that opting out of data transfers to our third parties might affect our ability to provide certain Services you have signed up for. We reserve the right to reject opt-out requests in certain situations as permitted by the CCPA, such as when the sale of Personal Information is required for us to fulfill legal or contractual duties.

Do Not Track signals

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from users who use or visit a website or online service as they move across different websites over time. How browsers communicate the Do Not Track signal is not yet uniform. As a result, the Websites and Services are not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your Personal Information. For a description of Do Not Track protocols for browsers and mobile devices or to learn more about the choices available to you, visit internetcookies.com.

Social media features

Our Websites and Services may include social media features, such as the Facebook and Twitter buttons, Share This button, etc. (collectively, “Social Media Features”). These Social Media Features may collect your IP address, what page you are visiting on our Websites and Services and may set a cookie to enable Social Media Features to function properly. Social Media Features are hosted either by their respective providers or directly on our Websites and Services. Your interactions with these Social Media Features are governed by the privacy policy of their respective providers.

Email marketing

We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your email address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section or for the purposes of utilizing a third-party provider to send such emails. We will maintain the information sent via email in accordance with applicable laws and regulations.

In compliance with the CAN-SPAM Act, all emails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.

Affiliate links

We may engage in affiliate marketing and have affiliate links present on the Websites and Services for the purpose of being able to offer you related or additional products and services. If you click on an affiliate link, a cookie will be placed on your browser to track any sales for purposes of commissions.

Links to other resources

The Websites and Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Websites and Services and to read the privacy statements of each and every resource that may collect Personal Information.

Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Therefore, while we strive to protect your Personal Information, you acknowledge that:

(a) there are security and privacy limitations of the Internet which are beyond our control.

(b) the security, integrity, and privacy of any and all information and data exchanged between you and the Websites and Services cannot be guaranteed; and

As the security of Personal Information depends in part on the security of the device you use to communicate with us and the security you use to protect your credentials, please take appropriate measures to protect this information.

Data breach

In the event we become aware that the security of the Websites and Services has been compromised or Users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the User as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email.

Access to records containing personal information

Clients of SolePath have a right of access to their own personal information in a record that is in our custody or under our control, subject to some exceptions. For example, organizations are required under the Personal Information Protection Act to refuse to provide access to information that would reveal personal information about another individual. Organizations are authorized under the Act to refuse access to personal information if disclosure would reveal confidential business information. Access may also be refused if the information is privileged or contained in mediation records.

If we refuse a request in whole or in part, we will provide the reasons for the refusal. In some cases where exceptions to access apply, we may withhold that information and provide you with the remainder of the record.

You may make a request for access to your personal information by writing to our Director of Information Services. You must provide sufficient information in your request to allow us to identify the information you are seeking.

You may also request information about our use of your personal information and any disclosure of that information to persons outside our organization. For personal information collected before January 2004, if we do not have a record of disclosures, we will provide information about any disclosure of your information that is likely to have occurred.

You may also request a correction of an error or omission in your personal information.

We will respond to your request within 25 calendar days, unless an extension is granted. We may charge a reasonable fee to provide information, but not to make a correction. We will advise you of any fees that may apply before beginning to process your request.

Changes and amendments

We reserve the right to modify this Policy, or its terms related to the Websites and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Websites and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However,

we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Websites and Services and submitting your information you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Websites and Services.

Contacting us

If you have a question or concern about any collection, use or disclosure of personal information by SolePath, or about a request for access to your own personal information, please contact our Director of Information Services in the first instance:

SolePath Director of Information Services: answers@SolePath.org

If you are not satisfied with the response you receive, you should contact the Information and Privacy Commissioner of Alberta:

Office of the Information and Privacy Commissioner (Calgary)
Suite 2460, 801 6 Avenue SW, Calgary, AB T2P 3W2

Toll-Free: 1-888-878-4044

We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and, in any event, within the timescales provided by applicable data protection laws.

This document was last updated on June 14, 2024

Academy of Inner Wisdom Refund Policy

Summary

For full transparency, please review our refund policy. Thank you.

Full policy

Each course or program for which a student has enrolled will start when the student has completed the enrolment process and paid in full the course or program fees.
The student may withdraw their enrolment within the first 4 days after the program fees have been paid, and a full refund will be given, provided the student has not completed any of the course or program requirements. The funds will be returned to the account from which they were originally sent, within 30 days from the official withdrawal date.
After the student has enrolled and paid for the course or program, should the student or the Academy of Inner Wisdom be unable to continue with the program, each case will be evaluated according to circumstances and refunds determined accordingly.
Students who do not formally withdraw from a course or program are considered enrolled, even if they are no longer participating in that course or program.
A student has the option, within 4 days of enrolment, of transferring to another program. Fees will be adjusted accordingly.

Academy of Inner Wisdom Code of Conduct

Summary

We appreciate and hold in respect all who come to our platform.

Full policy

I agree to

Be present in my expanding energy, to participate in my LightPaths
Be my best and participate, fully determined to be all in
Show respect for all present and treat others as I would like to be treated
Walk the talk and ensure that my words and actions match

The Academy of Inner Wisdom agrees to

Honour the shared purpose and intention of the courses and programs
Provide a safe and respectful learning environment
Support you in your studies
Honour the gifts and greatness of all students